In the course of over 33± years of successful fee appraisal experience, ENPM and its principals, have developed relationships with the most respected professionals in the appraisal and mass appraisal industry throughout the state and region. These relationships allow ENPM to recruit consultants who are best qualified to provide the specific resources required to assure a successful reassessment project Townwide Reassessment Projects. Our consultants include data collection staff, licensed and certified residential and general real estate appraisers, valuation modelers and a leading educator in the assessment field.

ENPM and its staff have achieved NYS Appraisal Licensing or Certifications, have designations from the Appraisal Institute and/or the Institute of Assessing Officers acknowledging proficiency in the appraisal and assessment fields. The ENPM Team will be able to provide the Town, as we have many other municipalities who have worked with us, unparalleled knowledge of assessment and valuation matters, far superior to other appraisal and mass valuation companies.

Counties Covered

Albany, Alleghany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onongaga, Ontario, Orleans, Oswego, Otsego, Rennsselaer, St. Lawrence, Schenectady, Schoharie, Schuyker, Seneca, Steuben, Tioga, Tompkins, Warren, Washington, Wayne, Wyoming, and Yates.

Scheduling Your Appointment-or-Non-Hearing Review

To have a non-formal hearing/document review, submit supporting documentation via email to [email protected] or send to ENPM, Attn: Reassessment Project 2440 Sheridan Drive, Suite 100, Tonawanda, NY 14150 to be reviewed, the same as a hearing.

  • To schedule an informal review via phone, call the appointment number provided on the letter you received regarding the reassessment project no later than the date on the letter.
  • Leave a half hour window available from your scheduled appt time for appts that end sooner or take longer.
  • The appointment will last 5-10 minutes. We try are very best to keep the appointments on schedule.
  • During your appointment you will explain what your current assessment is, what you think it should be and the reasoning.
  • You will receive a call for your scheduled appointment from an ENPM project team member for your appointment within 30 minutes of your appointment.
  • Please note when scheduling your appointment or having your hearing, all calls are recorded.
  • Should you miss your scheduled appointment we ask that you submit your supporting documentation for a non-formal hearing/document review as the appointments fill up, are back-to-back, and only go for a certain period of time due to meeting Town/County/State deadlines. Email your information to [email protected]. Include the Town the reassessment is occurring in, in the subject line. In the body of the email provide the property address being reassessed, your name and contact information, or mail to ENPM, Attn: Reassessment Project 2440 Sheridan Drive, Suite 100, Tonawanda, NY 14150 to be reviewed, the same as a hearing.

How to prepare for the Reassessment

  • Please note the burden of proof is the owner’s responsibility.
  • What was your property assessed at?
  • If you sold your home today, what do you think it could it sell for? 
  • What do you think your property should be assessed at and why? Show proof.
  • Research comparable properties that are similar to yours (similar style of home, size, age, neighborhood, upgrades, amenities, etc)
  • Submit up to 10 pictures of your property showing substantial damages, or outdated property that would truly affect the value of your property, such as roof repair, outdated windows, cracked foundation, broken up driveway, plumbing/water issues, and so on. You do not have to pay to print pictures. You may have them combined on a word docs, JPEG, or PDF. Ex. If your home was assessed at $150,000 but you need a new roof, new driveway, new windows; the cost would bring down the value of your home to a buyer. Appliances, normal wear and tear does not affect the value of the property.
  • If you had an appraisal completed within the past 3 years prior to this assessment, submit the title page, valuation page and measurement page for review. This is not required, only a suggestion.
  • Any notes explaining in detail why you think your property value should be different than what is was assessed for.
  • If you can obtain FREE cost estimates to show the expense for improvements/upgrades, submit for review
  • If you had an arm’s length sale in the last 3 years, that will influence your value. (Arm’s Length Sale: transactions in which two or more unrelated and unaffiliated parties agree to do business, acting independently and in their self-interest.
  • Make sure your property detail match what the assessor has on file (Square footage, bedrooms, bathroom(s), etc.)
  • Please do not staple, bind, or tape documents.
  • Submit copies only as they are needed to be kept on file,

What to expect after the informal review

  • After ENPM reviews your property information, a suggested value with the supporting documentation will be sent to the assessor for final review
  • The assessor will make a decision based on the information discussed and the collected data received.
  • Within the first 2 weeks of May, the assessor will send out an updated letter regarding the final determination.
  • If you are satisfied with the decision keep the letter for your records.
  • Second chances - If you are not satisfied with the decision, file for grievance with the assessor’s office which is held the 3rd week in May by calling the town assessor and submitting the RP-524 form, provided in this tab.
  • Grievance information can be found on the assessors website, or in the updated letter you receive in May.
  • If you do not receive the updated decision within the first two weeks of May, contact your assessor’s office.